Microsoft Dynamics 365 Experts
You talk to the experts.Not the account managers
Most D365 implementations fail under the weight of 'Big Firm' over-engineering. We replace bloated slide decks and junior-led dev teams with senior-level precision. We focus on what matters - data integrity, automated workflows, and clean migrations - to deliver a system that works for your business, not against it. No jargon, no overhead, just results.
$10M+
Implementation Budgets Oversaw
15+
Years in Microsoft Ecosystem
100%
Founder-Led Delivery
Zero
Junior Consultants
Where we focus our expertise
High-fidelity engineering services targeted at the most critical stages of the Microsoft Dynamics lifecycle.
Case Studies
Selected delivery stories.
Challenge
The company struggled with fragmented marketing campaigns, manual compliance tracking, and inefficient risk assessment processes that slowed down underwriting decisions and customer onboarding.
Solution
- •Deployed advanced marketing automation with intelligent customer segmentation and personalized email workflows to target the right prospects at the right time.
- •Built comprehensive GDPR compliance framework directly into Dynamics CRM with automated consent management and data protection controls.
- •Created a custom mobile survey application for field-based loss prevention assessments, enabling real-time risk data collection.
- •Integrated iAuditor and Google Calendar to automate surveyor scheduling and generate detailed site audit reports directly in the CRM.
Outcome
- •Achieved 30% increase in marketing campaign response rates through better targeting and automation.
- •Eliminated compliance risks with automated GDPR controls and built stronger customer trust through transparent data handling.
- •Reduced risk assessment time by 50% through streamlined processes and real-time data capture, enabling faster policy decisions.
Challenge
The organization faced bottlenecks in document approvals, rigid approval workflows that couldn't adapt to changing business needs, and disconnected systems that created data silos between CRM and ERP operations.
Solution
- •Implemented intelligent document management system with automated KPI tracking and capacity monitoring to optimize resource allocation across projects.
- •Developed dynamic approval workflows that allow managers to adjust approval chains in real-time and substitute decision-makers without system reconfiguration.
- •Integrated InRule business rules engine with Dynamics 365 CE, enabling complex business logic management directly within the CRM interface.
- •Established seamless two-way data synchronization between CRM and ERP systems, ensuring consistent information across all business functions.
Outcome
- •Reduced document processing and approval times by 40%, accelerating project delivery and improving operational throughput.
- •Gained unprecedented flexibility in decision-making processes, with approval workflows adapting to organizational changes in minutes rather than weeks.
- •Achieved complete data alignment between CRM and ERP, eliminating discrepancies and providing leadership with accurate, real-time operational visibility.
Challenge
The virtual mobile network operator needed to coordinate marketing campaigns, customer communications, and regulatory compliance across multiple countries while managing complex government network requirements and diverse customer touchpoints.
Solution
- •Enhanced Dynamics CRM marketing capabilities with integrated multi-channel communication tools supporting SMS, email, and voice calls from a single platform.
- •Built unified service desk solution that consolidates all customer interactions into one contact center, enabling seamless cross-channel support.
- •Implemented comprehensive GDPR compliance framework with automated SIM card lifecycle management and secure data replication for external service integrations.
Outcome
- •Transformed customer experience through unified multi-channel communications, resulting in faster response times and significantly improved customer satisfaction scores.
- •Achieved full GDPR compliance while streamlining operations, reducing compliance overhead by 35% and establishing robust data governance across all markets.
Approach
Strategic technical delivery through a repeatable, high-fidelity framework.
Technical Audit
1We perform a deep-layer assessment of your current architecture, code quality, and data health to identify immediate risks.
- Dependency Mapping
- Code Review
- Data Integrity Scan
- Security Audit
Strategic Mapping
2We define a high-fidelity roadmap that prioritizes functional requirements over aesthetic bloat, ensuring every customization serves a business goal.
- Process Modeling
- Fit-Gap Analysis
- Migration Logic
- Risk Mitigation
Precision Engineering
3Clean Code DevelopmentOur senior architects execute the deployment, focusing on clean code, automated workflows, and seamless integration with your existing stack.
- Clean Code Development
- Logic Automation
- Integration Testing
- UAT Oversight
Operational Handover
4We transition the system to your team with comprehensive documentation and performance tuning, ensuring long-term self-sufficiency.
- Technical Documentation
- Performance Tuning
- Admin Training
- Post-Go-Live Audit
About Frontiers Tech
The Architectural Standard for D365 Delivery
We founded this firm to provide an alternative to the high-turnover, junior-heavy model of traditional IT consultancies. In our ecosystem, "senior-level" is not a title—it is the minimum standard for every individual assigned to your project.
By maintaining a lean, specialized structure, we ensure that technical decisions are made based on long-term system health rather than short-term billable hours. We don’t just implement software; we build resilient digital infrastructure that supports high-stakes business logic.
Technical Rigor
We adhere to Microsoft’s "Clean Architecture" principles. Every customization is documented, version-controlled, and built to survive future platform updates without breaking
Operational Integrity
System stability is our primary KPI. We prioritize native D365 functionality to minimize technical debt and reduce the total cost of ownership for our clients.
Agile Delivery
We eliminate the layers of non-technical management. Our clients have direct access to the leads executing their work, ensuring clarity and rapid decision-making.
Specialized Delivery
100% of our resources are dedicated exclusively to the Microsoft Dynamics 365 ecosystem. We do not dilute our expertise across competing platforms.
Contact
Let's talk about your project
Submit project specifications for a technical assessment and resource alignment.